Digiweb
Providing Age-Friendly Care


Age Friendly Care is an initiative by Digiweb to provide a dedicated customer care and technical support service for our older customers.
Working in partnership with Age Friendly Ireland & Age Action, we designed a new way of supporting our older customers at Digiweb.


Digiweb is committed to providing age-friendly care to ensure that individuals of all ages can benefit from our services. We understand that technology can sometimes feel overwhelming, which is why our user-friendly platforms and dedicated support team make it easy for older adults to stay connected and engaged.
Whether it’s assistance with setting up devices or offering personalised guidance, Digiweb goes above and beyond to train our personnel to be able to make sure everyone can feel comfortable and confident in using our services.


Digiweb’s new ‘age friendly’ care programme provides phone line for customers aged 60 and over. Our specially trained, dedicated care team will do their upmost to provide more dedicated time to our older customers. If an older person wishes to nominate a friend or family member to manage their account on their behalf, this nominee can work with the age-friendly care team to resolve any issues.


To speak to our dedicated Age Friendly Care team call
Direct Age Friendly line 012569223
Monday to Friday: 9am to 6pm
Outside of these hours please dial our general care line 1800285828