Digiweb Proudly Recognised as an Age Friendly Business

At Digiweb, we are proud to share that we’ve been officially recognised as an Age Friendly Business – a step forward in our commitment to providing accessible and inclusive broadband services for customers of all ages, especially older members of our community.

Supporting All Ages in a Digital World

The world is becoming increasingly digital, and at Digiweb, we believe no one should be left behind. Our Age Friendly Care initiative is designed to ensure that older customers feel supported, respected, and empowered when managing their broadband and internet needs.

What Does It Mean to Be Age Friendly?

Being Age Friendly means we’ve taken extra steps to make our services easier to access and more comfortable to use for older adults. It’s more than a label – it’s a promise.

Here’s how we’re doing it:

• ✅ Irish-Based Support Team trained to speak clearly, patiently, and respectfully

• ✅ Dedicated Assistance with direct phone line for Setup & Troubleshooting to ensure confidence using new technology

• ✅ Easy-to-Understand Communication — no confusing jargon

• ✅ Priority Service for Age Friendly Customers when needed

Why It Matters

As people live longer and healthier lives, it’s essential that service providers adapt to meet the needs of an ageing population. At Digiweb, we understand that older adults may face unique challenges – and we’re committed to removing those barriers.

Whether it’s helping someone connect their devices for the first time, guiding them through their bill, or simply offering a friendly voice on the phone, our Age Friendly Care team is here to help.

Join Digiweb Today

We’re delighted to be part of Ireland’s Age Friendly movement and to support more people in getting connected with confidence. If you, a family member, or someone you know could benefit from Age Friendly broadband service, we’d love to hear from you.

👉 Learn more about our Age Friendly approach: https://digiweb.ie/age-friendly-care/