My account has been suspended, how do I get re-activated?

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Should payments become overdue on your account, your account may be suspended. Prior to suspending any customer, Digiweb will contact you via Short Message Service. SMS is a text messaging service component of phone, Web, or mobile communication systems. To receive account notifications, please ensure Digiweb has the correct mobile phone number on record for your account.

To have your account re-activated, you’ll need to make payment. Please call Customer Care Team on FREEPHONE 1918 or +353 42 939 3300 who will be happy to assist you. Alternatively, you can make secure payment via our free customer portal my.digiweb.ie

Digiweb process payments as follows:

Direct Debit payments are processed between 20th and 25th each month.

Credit Card payments are processed between the 10th and 15th of each month.

CASH PAYMENTS ARE NOT ACCEPTED. PLEASE DO NOT POST CASH TO DIGIWEB.

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