All Digiweb’s contracts operate on a rolling basis, simply put, this means that unless you request to modify or cancel your Digiweb contract it will automatically renew.

Your first bill will be slightly higher than other bills as you are paying for more than one month of usage. This is because your first bill covers the period from when your service is connected up until your first bill, as well as your price plan for the month ahead.

Should payments become overdue on your account, your account may be suspended. Prior to suspending any customer, Digiweb will contact you via Short Message Service. 

Should payments become overdue on your account, your account may be suspended. Prior to suspending any customer, Digiweb will contact you via Short Message Service. SMS is a text messaging service component of phone, Web, or mobile communication systems. To receive account notifications, please ensure Digiweb has the correct mobile phone number on record for your account. To …

My account has been suspended, how do I get re-activated? Read More »

Digiweb accepts the following payment methods:   Direct Debit (Must be from a ROI current account) Credit Card (Mastercard or Visa) Laser Card, Customer Portal My.Digiweb.ie Please remember should any of your details change including your Credit Card or Laser Card expiry date, you will need to email customercare@digiweb.ie or FREEPHONE 1918 or +353 42 939 3300. Alternatively Click here to to download …

How do I change / update my payment details? Read More »

Attachment below lists all services and auxiliary charges which may appear on your Voice/DSL Bundle along with an explanation of their meaning. Should you wish to add or remove any of these services please contact our Customer Care Team on FREEPHONE 1918 or +353 42 939 3300 who will be happy to help.

You can pay your Digiweb invoice via My.Digiweb.ie, Payzone, Direct Debit or by Freephone 1902.