Customer Care

I’m missing or need a copy of an invoice

If you require a copy of an invoice please email or call 1890 940 400 remembering to quote your Digiweb reference number. Digiweb Customers who register with MY.DIGIWEB.IE will have a view of their current balance, status of their account, account number and billing period. They can also view previous transactions and download a bill if required.

Code of Practice for Complaint Handling

How do I make a complaint? Contact Digiweb Customer Care Team on FREEPHONE 1918 or LoCall 1890 940400 from 9am to 7pm Monday to Thursday and 9am to 6pm on Friday.

How do I contact Customer Care?

If you require assistance please contact us – we’d love to help you!  Our Dedicated Customer Care and Technical Support is based in Dundalk, Co. Louth, Ireland. Need help? FREEPHONE 1918 or 1890 940400. International Customers please call: +00353 42 939 3300